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GILL

Job title: Customer Service Associate

Hi Gill, would you say that Enterprise is a flexible employer?

Definitely! I owe my friend big-time. She was the one who said I should contact Enterprise when I told her I wanted to go back to work now that my kids are older. It's thanks to her, I've got a job that pays really well and allows me to work hours that suit my lifestyle - the 6 to 12 pm shift, three days a week.

In my work, I deal with breakdowns. The AA will call me up and request a car for a client whose own vehicle is out of commission, then I'll search for the nearest out-of-hours branch, and organise for a car to be delivered to the breakdown spot so that the driver can get home. It's not just the UK I deal with either - people often get stranded abroad, in some of the remotest places.

Being a good team player is a must for this role, since you need to build up a rapport with the various branch managers. But the biggest buzz I get is from knowing I've done my bit to help out someone in distress.

Apart from great promotion prospects and a terrific support network, you also get loads of benefits when you work for Enterprise. For instance, they have great family days out where no expense is spared. And at Christmas, well, they really go overboard.